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Telev8 Strategic Consultancy Services

You know where you want your business to go. The question is, how do you get there?
Telev8 Strategic Consultancy helps MSPs and technology businesses take a step back from day-to-day operations, understand what is really happening across their business, and build a practical strategy for sustainable growth.
Led by Tara-Jane Sloane, our consultancy engagements examine the commercial and operational foundations of your business from revenue and customer value to sales performance, people, processes, technology and infrastructure before helping you build a clear roadmap for where you want to go next.
Growth rarely comes from doing more of the same.

Growth starts with knowing where you are.

You might know where you want the business to be in 12, 18 or 24 months. But do you know what needs to change to get there? Before developing a strategy, we look closely at how the business operates today.
Growth rarely comes from doing more of the same.
That means asking the questions that can easily get lost when you’re busy running a Business:
  • What are you turning over today – and where do you want that figure to be?
  • What is your average customer worth?
  • How long does the average customer stay with you?
  • How many products or services does each customer currently buy?
  • Where could recurring revenue be increased?
  • How effective is your existing sales operation?
  • Does your team structure support the growth you’re targeting?
  • Are your processes and systems helping you scale or holding you back?
  • Is your CRM giving you the visibility you actually need?
  • Where are the gaps between your ambitions and your current operating model?

From ambition to an actionable growth strategy.

This isn’t consultancy that ends with a presentation and a list of recommendations.
Telev8 Strategic Consultancy helps MSPs and technology businesses take a step back from day-to-day operations, understand what is really happening across their business, and build a practical strategy for sustainable growth.
Depending on the organisation and its objectives, an engagement may include:

Business & Growth Strategy

Reviewing your annual operating plan, revenue targets, commercial objectives and growth ambitions to establish what needs to change to achieve them.

Customer Value & Revenue

Understanding customer lifetime value, retention, average products per customer, recurring revenue and opportunities to increase the commercial value of your existing customer base.

Sales Strategy

Examining your sales model, pipeline, processes, targets, accountability and conversion performance to determine whether your sales operation can support your growth objectives.

People & Organisational Structure

Assessing whether you have the right people, responsibilities and leadership structure in place – including where roles may need to change and where additional capability needs to be recruited.

Operational Infrastructure

Reviewing the processes behind the business and identifying where operational changes are required to support scale.

CRM & Platform Analysis

Evaluating whether your current CRM, technology platforms and supporting systems provide the visibility, automation and infrastructure the business requires.

Framework Development

Putting measurable frameworks, processes and accountability structures in place so that strategy translates into action across the organisation.

What does a strategic consultancy engagement look like?

Rather than applying a predetermined formula, we start with the business.

This isn't sales training

Sales Training & Coaching and Strategic Consultancy solve two very different problems.

Sales Training & Coaching

Focuses on developing the people responsible for selling – improving confidence, communication, questioning, relationship-building, negotiation and the soft skills required to sell effectively.

Strategic Consultancy

Looks at the wider business. If the problem isn’t simply how your team sells, but how your organisation is structured, where its revenue comes from, how customers are managed, what systems are being used, how people are performing and whether the operating model can support your ambitions, that’s where Strategic Consultancy comes in.
And sometimes, you’ll need both.

Experience built in real businesses.

Meet Tara-Jane Sloane

Leader of Strategic Consultancy at Telev8
Tara-Jane’s approach isn’t based solely on consultancy theory. It comes from experience working inside organisations, analysing how they operate and helping build the people, processes, sales operations and commercial infrastructure required to achieve ambitious growth objectives.
Her consultancy and leadership experience has included working with recognised UK businesses including:

Built for the Tech Space. Informed by experience beyond the channel.

The tech industry has its own challenges.
From customer service and business development through to organisational structures, CRM development, operational infrastructure and commercial growth, Tara-Jane brings a hands-on understanding of what has to happen behind the scenes when a business wants to move from where it is today to somewhere significantly bigger.
Telev8 combines an understanding of the technology channel with Tara-Jane’s broader commercial experience to examine the MSP as a complete business not simply its sales department.
Whether you’re looking to accelerate growth, increase revenue per customer, improve accountability, restructure the business or establish the infrastructure required for the next stage of your journey, Strategic Consultancy gives you an experienced external perspective on what needs to happen next.

When should you bring in Telev8?

Strategic Consultancy could be right for your business if:
  • You’ve set ambitious growth targets but don’t have a clear roadmap for achieving them.
  • Revenue has plateaued and you’re unsure why.
  • You’re growing, but your existing processes and infrastructure aren’t keeping up.
  • You want to increase the number of services each customer buys.
  • Your sales operation isn’t delivering consistently.
  • You’ve invested in systems or a CRM but aren’t getting enough value from them.
  • Your organisational structure no longer fits the business you’re becoming.
  • You need an experienced external perspective to challenge assumptions.
  • You know something needs to change but aren’t sure where to start.

What Tara-Jane's Clients say

Jeff Browning

Harveys Furniture

I have had the pleasure of working alongside Tara at Steinhoff UK. Her commitment and dedication to strong commercial outcomes, that serve both customer and business best interests, are clear. Tara goes above and beyond to deliver outstanding customer outcomes and is a passionate advocate in supporting the strategic vision is without question.

Kate Mitchell

Bensons for Beds

Tara-Jane is an asset to any team she works with. Her ability to deliver rapid change management effectively and strong commercial growth has been consistently proven in the time we’ve worked together. She’s personable, highly knowledgeable about her area and can think strategically to support bundles efficiency and development.

Mark McMahon

British Gas Business

Tara-Jane came in to her role as Head of SME Service Sales with one objective - to turn our centre in to a multi-functional, fully operational and achieving Sales Centre. In those 10 short months she achieved this but so much more and is extremely passionate about developing people and creating a fantastic environment in which they can achieve and flourish in their roles.

Oliver Harding-Fleet

Global Payments

I worked with Tara Jane whilst Head of Product at Global Payments, in her capacity as Head of Telesolutions she made a material difference to the way in which her team sold our services. TJ's no nonsense approach and razor sharp commercial focus led to a great deal of success with all of our value add products as well as our core proposition. I would gladly work with TJ again.

Robert Whitaker

Fired Earth

Tara came as a consultant to help analyse customer service data and service levels and did such a great job we hired her on a perm contract to overhaul the dept. and eventually she came to head up our new business development team. Conscientious, and fearless in her approach Tara is results driven and delivers on her goals.

Gavin Schmid

Avado

Since joining HLC (Avado) TJ has transformed the telesales function into the main revenue stream for HLC. Her passion & desire for her people to succeed was matched by her commitment to training them to ensure they had the tools to do the best job they could.

Ready to take the first step?

You don’t need another generic growth plan.
You need to understand where your business is today, where you want it to be and what needs to change to close the gap.
Telev8 Strategic Consultancy brings an experienced external perspective into your business to challenge assumptions, identify opportunities and turn ambitious growth objectives into a practical plan.
© Telev8 2026. All rights reserved.
Company Registration: 13185514
VAT Number: 382647665

Get in Touch

  • United Kingdom: 3 Warren Yard, Wolverton Mill, Milton Keynes, England, MK12 5NW
  • South Africa: 63 Peter Place, Bryanston, 2021
  • +44 (0) 2034227871
  • sales@telev8.net